Connecting with Vietnam Dental Lab on 3Shape Communicate (TRIOS)

Similar to Medit Link, connecting with Vietnam Dental Lab via 3Shape Communicate is very straightforward and will help optimize your workflow. Here’s a detailed, step-by-step guide. To quickly and efficiently send scan data from your TRIOS scanner to Vietnam Dental Lab, you need to add us to your list of partner labs on the 3Shape Communicate platform.

I. Accessing 3Shape Communicate

1. Open 3Shape Communicate software:
   • On your computer, open the 3Shape Communicate application or access it via your web browser at communicate.3shape.com.
2. Log in:
   • Use your 3Shape login credentials to access your account.

II. Searching for and Adding Vietnam Dental Lab as a Partner

1. Access the “Connections” section:
   • After logging in, find the “Connections” or “Labs” section in the main menu. This is usually located on the left side or at the top of the screen.
2. Search for the Lab:
   • In the “Connections” section, you will see an option to “Add New Lab” or a search bar.
   • Click on it and accurately enter the name: “Vietnam Dental Lab” into the search field.
   • Note: Sometimes you might need to enter the lab’s email address for a more precise search. Please use the email: [email protected] if the name doesn’t appear.
3. Send a connection request:
   • Once you find “Vietnam Dental Lab” in the search results, click on the lab’s name.
   • Then, click the “Connect” or “Send Connection Request” button.
4. Wait for confirmation from Vietnam Dental Lab:
   • After you send the request, the connection status will show as “Pending.”
   • Vietnam Dental Lab will receive your request and proceed to accept it. This process is usually quick.
   • Once the request is accepted, the status will change to “Connected.”

III. Sending Scan Files to Vietnam Dental Lab via TRIOS

After successfully connecting, you can send scan data directly from the TRIOS Acquire software:

1. Perform the scan with TRIOS:
   • Use your TRIOS scanner to capture the patient’s scan data as usual (upper arch, lower arch, bite registration, etc.).
   • Ensure that all necessary data has been scanned and optimized.
2. Create an Order in TRIOS Acquire:
   • After completing the scan, within the TRIOS Acquire software, you will see an option to create an order.
   • Click on it to open the “Order Form” window.
3. Select Vietnam Dental Lab as the Lab:
   • In the “Order Form,” find the section to select the lab (usually “Choose Lab” or “Send to Lab”).
   • From the list of connected labs, choose “Vietnam Dental Lab.”
4. Fill in order details:
   • Fill in all the detailed information about the case and desired restoration, including:
     • Type of restoration (crown, bridge, veneer, implant, etc.)
     • Material (e.g., Zirconia, E.max, PFM, etc.)
     • Shade
     • Desired delivery date
     • Any special notes or specific instructions for the technician.
   • Ensure that all scan files are automatically attached to the order.
5. Send the order:
   • Thoroughly review all entered information.
   • Click the “Send Order” or “Submit” button.
   • You will receive a confirmation that the order has been successfully sent. Vietnam Dental Lab will receive your order and scan data immediately.

Important Notes:

• Ensure internet connection: 3Shape Communicate and TRIOS Acquire software require a stable internet connection to send and receive data.
• Verify information: Providing accurate and complete information is key for Vietnam Dental Lab to fabricate restorations precisely to your requirements.
• Software updates: Ensure your 3Shape software is always updated to the latest version for the best experience and maximum compatibility.
• Contact support: If you encounter any issues during the connection or file sending process, do not hesitate to contact Vietnam Dental Lab’s support team or 3Shape’s technical support directly.

We look forward to partnering with you and together bringing perfect smiles to your patients!